Warranty & Terms
All our batteries, atomizers and chargers come with a 30 day replacement warranty. If you find one of your components defective within 30 days of use, please contact us and we will arrange for a replacement part to be send to you. The customer is responsible for return shipping to us of the original defective part. We will pay for the shipping of the new replacement part to the customer.
Our kits and components are tested at the factory before shipping. Most problems occur because of the customer not fully reading instructions on how to use their e-cigarettes Canada unit. Please fully read all documentation before using. Also premature failure may be the result of the customer not doing routine cleaning and maintenance on their unit. Please see our video section for some information on how to clean and care for your e-cigarettes canada electronic cigarette.
If you have a problem with your starter kit, we will replace your kit for you free of charge, one time only. You may also have the choice of store credit to chose a different model. NO REFUNDS.
ALL SALES ARE FINAL. No refunds due to hygienic reasons. E-Liquids and cartridges are considered consumable items, and may not be returned for refund, store credit or exchange. IF you receive defective cartridges we will issue store credit only.
Our products do NOT contain nicotine. It is currently illegal to sell E-Cigarette products in Canada with nicotine due to a Health Canada ruling that is in effect. You acknowledge you are aware of this when you make a purchase on our website. All sales are final, NO REFUNDS. If you find other vendors selling e-cigarettes containing nicotine in Canada, they are BREAKING THE LAW!.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canadian and other copyright laws, and is the property of e-cigarettescanada.com. . Copyright 2010, e-cigarettescanada.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with e-cigarettescanada.com or purchasing e-chgarettescanada.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with e-cigarettescanada.com or to purchase e-cigarettescanada.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by e-cigarettescanada. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Limitation of Liability
e-cigarettescanada.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, any products sold from this web site, as well as the materials on this site or the performance of the products, even if e-cigarettescanada.com has been advised of the possibility of such damages.
Notice
we may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to us when creating your user account.
Indemnification
You agree to indemnify, defend, and hold harmless e-cigarettes canada, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from the use of any products sold on this website, information provided on this web site or any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.